US Domestic Shipping
We offer FREE shipping within the U.S. on all orders, excluding Hawaii, Alaska, and Puerto Rico.
Free shipping applies to Economy Ground shipping only.
Economy Ground Delivery Time: 5-12 business days
Orders are processed and shipped Monday through Friday (excluding holidays) within 2–3 business days after order confirmation. Orders placed between Friday and Sunday will ship the following week.
EU Shipping
We offer FREE shipping within the EU on all orders.
Free shipping applies to Economy Ground shipping only.
Estimated Delivery Time: 8-14 business days
Orders are processed and shipped Monday through Friday (excluding holidays) within 2–3 business days after order confirmation. Orders placed between Friday and Sunday will ship the following week.
Weather / Natural Disaster Delay
DRIVEYE stands by our promise to complete and ship your order within 5 Business Days. If for any reason we do close due to extreme or dangerous weather that could harm our employees we will update the customer. We offer FedEx, UPS and USPS shipping methods. Mail carrier delays are outside of our control, and should be handled through them.
*In most cases, packages arrive within the estimated delivery time. However, sometimes the actual delivery date may be affected by external factors such as weather. Please refer to the tracking information for the most accurate delivery date.
Large Orders & Proof Delays
For larger orders of 200 or more, it may take longer than 5 production days. Additionally, any delays in reviewing proofs will likely impact the initial promised delivery date, and we are not responsible for any delays this may cause. We urge customers to review and confirm proofs as soon as possible in order to minimize delays in the production and shipping processes.
Which countries do you ship to?
Our current shipping regions include: the United States, Canada, Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Russia, Slovakia, Slovenia, Spain, Sweden, Switzerland, and the United Kingdom. Some products are only available in specific regions. Please check the product page for details, or contact us at support@driveyetech.com.
Order Cancellation
As long as the order is not shipped, you can cancel it anytime by contacting us via support@driveyetech.com. However, if your order has already been shipped you'll have to return the products yourself. In that case, please see our return policy for further details.
Once your cancellation is confirmed, a refund will be issued to your original payment method. Please allow 5–7 business days for the refund to appear in your account, depending on your financial institution.
For more details, please refer to our refund policy.
Delivery Address Changes
Please contact us at support@driveyetech.com. We will do our best to update your delivery address before the order is shipped; however, changes cannot be guaranteed.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking number.
Why have I only received part of my order?
Some of the items could be sent separately and the second (sometimes more) tracking number(s) cannot be displayed on the order page. In this case, please wait for 2-3 days and if the package still hasn't arrived after that, please contact us under support@driveyetech.com.
If you have any comments, suggestions or questions, please contact us at support@driveyetech.com and we will reply to you as soon as possible!
